When Shopify is the right call
If you are testing a product, selling a handful of items, or have no budget for a build, Shopify is a sensible start. You can be live in a weekend, and the app store covers almost any feature. We tell brands this when it is true.
Where the monthly bill grows
The plan is the smallest part of the bill. A typical growing store adds a review app, a loyalty or referral app, an upsell app, a subscription or bundle app and an email tool, each billed every month and often priced by order volume. Outside the countries where Shopify Payments works, Shopify also takes 0.6% to 2% of every order on top of your gateway fee.
In India, Shopify Payments is not available, so a store on Basic that sells ₹1 crore a year through Razorpay pays Shopify about ₹2 lakh a year in transaction fees alone, before the plan and apps.
What owning the store means
An owned store is a codebase you hold: storefront, checkout and admin panel. You pay once to have it built, then only for hosting and the payment gateway. Features you would rent as apps, like reviews, loyalty points, COD rules and GST invoices, are part of the store.
TitanCommerce, our demo store, is built this way: a full storefront and admin panel, set up for any country, with no platform fee.
See the TitanCommerce case study → The honest trade-offs
With Shopify, someone else handles security patches, uptime and new features. With an owned store, that is your studio or developer, so budget for a support plan or a few hours a month. And a custom store takes weeks to build, not a weekend.